FAQs

Q: Are your products vegan?

A: Yes all of our supplement products are vegan-based, meaning that they contain no sugar, dairy, egg, corn, wheat, gluten or animal products.

Q: Where is my order?

A: You may track the status of your order at any time by logging into your account and following the track order link next to your order number.

Q: How are my items shipped?

A: Orders are shipped from our warehouse in Arizona via USPS Priority Mail.

Q: What is the average shipping time?

A: Please allow 3-10 business days for arrival.

Q: What if I have a question about my order?

A: Please give us a call or email orders@caitera.com with your order number, contact information and inquiry. A member of our customer service staff will contact you within 24 hours.